Legal

It is the spirit and not the form of law that keeps justice alive

Chambers considers its responsibilities to clients, staff and the community of paramount importance.

We aim to provide clients with a first class service, and procedures are in place to ensure any disputes are resolved speedily and satisfactorily.

We seek to provide staff with rewarding careers and substantial scope for advancement, on a full equal opportunity basis.

As to the legal community generally, we maintain a significant involvement on advisory committees and major professional bodies including the Bar Council, Criminal Bar Association and South Eastern Circuit; and jealously guard our reputation in this respect. We are proud of our long standing commitment and record in the field of Pro-Bono work. We regularly participate in Advocacy Training in this country and other jurisdictions.

Equality and Diversity Policy Statement

  • 2 Hare Court values diversity and is committed to equal treatment. A designated policy has been adopted for this purpose and this covers all aspects of 2 Hare Court’s operation including barristers, pupils, staff and relationships with clients.
  • Chambers adheres to the Equality and Diversity Code for the Bar published by the General Council of the Bar.
  • Chambers is committed to ensuring that no forms of discrimination are practised by Chambers or organisations or individuals with which it is associated in any way. Further, it will ensure, as far as is practicably possible, that every effort is made to minimise or negate the effects of discrimination, or discriminatory practice, by any organisation or individual with whom Chambers or its clients necessarily have contact.
  • Chambers is similarly committed to ensuring that clients and organisations shall be entitled to equality of opportunities irrespective of race, colour, ethnic or national origin, nationality, citizenship, age, gender, sexual orientation, marital status, disability, religious or political persuasion.
  • Chambers will not tolerate any form of harassment and will take all necessary steps to ensure that its members, pupils and employees are not subject to harassment.
  • Chambers is committed to the observance of good practice in respect of the granting of Maternity, Paternity and Parental Leave.
  • Chambers is aware that from time to time members will wish to take career breaks, work flexible hours, part time or partly from home to enable them to manage their family responsibilities and remain in practice. Designated policies have been adopted for the above purpose and these policies apply to barristers, pupils and staff.
  • The Equality and Diversity Officers are responsible for the effective operation of the Chambers’ policy and they will review any guidance issued by the Bar Council, the Crown Prosecution Service ("CPS"), the Legal Services Commission ("LSC") and any other relevant organization and make any recommendations necessary.

Complaints

  • At 2 Hare Court the members and staff take pride in the level of service provided and are proud of their reputation. Constant communication is encouraged with clients in order to identify their views and improve service levels.
  • However Chambers realises that from time to time our service falls short of expectations and therefore it is essential that a formal complaints procedure is in place. Chambers also recognises that it is important to deal with any complaints in a professional and sensitive manner.
  • Should clients wish to lodge a complaint concerning our services, the nature of the complaint should be communicated to either the Chambers Director or the Senior Clerk at 2 Hare Court.
  • Complaints will be acknowledged within 72 hours of their receipt and will be dealt with according to Chambers’ Policies and Procedures.
  • A copy of Chambers' Grievance Procedure is available here.
Information Gathering
  • 2 Hare Court is committed to using and protecting any information that you give when you use this site. Should we ask you to provide any information, you can be assured that it will be used in accordance with this statement and in accordance with Chambers Data Protection policy.
  • We may collect the following information:
    • Your email address, should you contact Chambers
    • Your name and, as appropriate, you organisation
    • Other contact information, if you provide it
  • We use this information for the following reasons:
    • Internal record keeping - details of prospective client, client, members of Chambers, staff and suppliers
    • In order to process requests from the web site, including requests for contact
    • To respond to queries and complaints
    • For internal marketing - note that your details will not be sold or given to external organisations
    • To customise the web site during your visit.
  • Your information will be kept secure. In order to assure this, 2 Hare Court has the appropriate physical, electronic and managerial processes to safeguard and secure any information we collect.
  • We may use cookies. A cookie is a small file which asks for permission to be placed on your computer's hard disk. If you agree, this file is added and then used by our web site to tailor it to your needs. We only use any information collected by cookies for statistical purposes and do not seek to identify any individuals in this way. You can easily delete cookies from your computer.
  • You can request a copy of any information about you held by Chambers. To do so please contact clerks@2harecourt.com. Please note that in some cases, a small charge may be made to provide this information however th maximum charge which can be levied is £10.