Service Standards
We always endeavour to provide a prompt, efficient and reliable service. In doing so, we have set the following minimum standards to which all barristers and staff adhere:
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We undertake not to double-book our barristers for cases. From time to time courts may list other cases, but we will always seek prior authority from you before taking any other booking which may conflict with yours.
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We will always advise you if your barrister of choice is otherwise engaged, and are happy to discuss alternative counsel, should you wish to.
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Paperwork will be returned promptly and in any event no later than 21 days from receipt. Earlier deadlines can be met, and clients will always be informed in advance of any potential delays.